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Gizlilik ve Çerez Politikası



Heyces Tekstil Sanayi ve Dış Ticaret Anonim Şirketi (newces.com.tr) Contact information is as follows: (Address: Halkalı Merkez Mahallesi Kardelen) Sokak No: 10 Halkalı, İSTANBUL – TURKEY, PHONE: +90 850 307 73 77 E-mail: info@newces.com.tr) (MERSİS NO: (0462073400500001) ("Product/Products") by our valued Consumer (including those made through the application on your mobile device) and thus the technical stages-steps of making the order-Contract, as well as technical tools for identifying and correcting errors during your information entry During your transactions up to this point, it is stated on the relevant pages (by giving the opportunity to take action in line with the warning messages you encounter). If there is an error in entering information (data) about your order, it can be continued by correcting the transaction in line with the relevant warning message. It is possible to correct the errors that may occur while entering your payment information in the same way. You can contact our Customer Services at (0850) 307 73 77 for any information entry errors you notice after the payment is completed.

We do not sell products outside of Turkey. If the cargo company that will make the delivery does not have a branch in your location, the product must be received from another branch that we will notify.

When the Consumer approves the Agreement, the price and costs of the Product(s) ordered on this page are collected by the payment method he/she chooses.

The Consumer has the right to withdraw from the order-Contract within fourteen (14) days from the date of receipt of the Product, without giving any reason and without paying any penalty.

However, there is no legal right of withdrawal in contracts regarding certain goods/services, even if they are not used/used. You can see the goods and services in question below (*).

In cases where there is a right of withdrawal by law, the Consumer is responsible for changes and deteriorations that occur because the goods are not used in accordance with its operation, technical specifications and usage instructions within the withdrawal period, and for this reason, the Consumer may lose his right to withdraw from the Product, or if we voluntarily accept it, from the Product price. We have the right to discount up to change / deterioration.

In case of withdrawal, the relevant Product must be returned within a maximum of ten (10) days; It is possible to send it to us free of charge from our contracted cargo companies Yurtiçi Kargo (which has delivered the Product to the Consumer or another nearby).

Clear notice of withdrawal can be made to the above contact addresses, by means of letters, e-mails, telephones. In case this right is exercised, in addition to the aforementioned notification, return of the original delivery note/invoice with the sample of the cargo delivery report indicating that the Product was sent to us (in accordance with the tax legislation), a return invoice is issued for the product returns whose invoice is issued on behalf of the institutions, and the box, packaging, if any, of the Products to be returned. It must be sent to us complete and undamaged together with its standard accessories.

In cases where the right of withdrawal is not foreseen by law, the right of withdrawal cannot be benefited from, and in cases where this right is not used duly or on time, the consumer loses the right of withdrawal.

Provided that the above-mentioned requirements are fulfilled by the Consumer on time and duly, the Product price and the delivery costs of the Product, if any, are returned to the Consumer in accordance with the payment instrument used when purchasing the Product, within 14 days from the date of receipt of the withdrawal notice to our Company. In so far as the right of withdrawal is exercised, the refund of the delivery costs is carried out upon the exercise of the right of withdrawal for this product in a single product order, upon the exercise of the right of withdrawal for all products in an order containing more than one product. When a shopping is made with more than one product with any campaign/promotion/advantage for which the delivery fee is not charged, if the right of withdrawal for some of these products excludes the shopping from the scope of the campaign/promotion/advantage (for example, in purchases of a certain volume as a product or fee). If a part of the product is returned by using the right of withdrawal by making use of a campaign that no delivery fee will be charged, if the shopping volume is outside the scope of the specified campaign) the delivery fee is deducted from the return to be made to the Consumer. Likewise, the right of withdrawal was used for some of the orders containing more than one product, by taking advantage of a discount/campaign as a product or price.If the shopping volume does not exceed the scope required to benefit from the discount, this discount is deducted from the refund to be made to the Consumer. If the consumer has benefited from a benefit such as a gift voucher or discount code/coupon in the shopping where he/she uses his right of withdrawal, this amount is also deducted from the amount to be refunded. If, as a result of an order in which the right of withdrawal has been exercised for all or part of the order, the purchase for which promotion, gift certificate, discount code or coupon and similar rights have been obtained, is out of the scope specified in order to gain promotion, gift certificate, discount code or coupon and similar rights. Promotion, gift voucher, discount code or coupon and similar rights won by the consumer are canceled. In cases where the right of withdrawal is exercised, if the deduction to be made from the amount to be returned to the Consumer exceeds the refund amount, the balance amount is collected from the payment instrument used by the Consumer in his shopping.

These provisions apply in all cases where the right of withdrawal is exercised, as well as in all other cases where product returns are in question, excluding defective products. Our company, again in accordance with the law, in cases of withdrawal and other order-contract cancellations, etc., from the Consumer on the WEBSITE and / or discount in the payment of the product price, etc. Contractual and legal right-obligations, including the right of collection-deduction for the monetary values ​​of all kinds of prize points etc. used for this purpose, are also available and reserved.

(*) Goods and services for which the right of withdrawal cannot be exercised by law: a) Goods prepared in line with the special requests of the consumer or his personal needs (those made special to the person / personal needs by making changes / additions on them, imported / supplied from the country or abroad based on the BUYER's order) including special products) b) cosmetics etc. and chocolate etc. perishable or expired goods such as foodstuffs c) cosmetics, swimwear, underwear, etc. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return in terms of health-hygiene d) goods that are mixed with other products after delivery and cannot be separated due to their nature e) a book whose protective elements such as packaging, tape, seal, package have been opened , CD, DVD, audio and video recordings, software, etc. all kinds of digital products and computer consumables; vi) all services performed instantly in the electronic environment and all kinds of intangible goods delivered instantly to the consumer f) goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or the supplier g) except for those provided under the subscription agreement, periodicals such as newspapers and magazines publications h) services for accommodation, transportation of goods, car rental, food and beverage supply, leisure or recreation for the purpose of entertainment or recreation, which must be done on a certain date or period, i) services that are started to be performed within the right of withdrawal with the approval of the BUYER, and j) in general Other goods-services considered outside the scope of distance sales pursuant to the relevant legislation, and cases where the BUYER makes purchases for commercial/professional purposes.

The current rules-conditions applicable to our Company and the Consumer regarding transaction security, information protection, confidentiality, processing-use and commercial electronic communications on the WEBSITE are presented below for your information. The consumer can consult our Company at any time by using the communication tools specified on these issues.

Our company is a member of the Istanbul Chamber of Commerce (ITO), and the electronic contact details of the ITO's professional code of conduct are as follows: (www.ito.org.tr, Telephone: 444 0 486).

As we will send all of these to your e-mail address along with your order confirmation after you approve and accept the Agreement on the WEBSITE with the information listed above and below, you can always access it by saving and storing it on your device, within the framework of the relevant laws and for a maximum of three years. They will be kept in their systems.


Title: {{Company Long Title}}

Address: {{Company Open Address}}

Phone: {{Company Phone (1)}}

Fax: {{Company Fax (1)}}

E-mail: {{Company E-mail}}


Consumer Information

Name Surname / Title : {{Recipient-Name Surname,Title}}

Delivery Address : {{To-Address}}

Phone : {{Recipient-Phone}}

Email: {{Recipient-EMail}}


The Type and Type, Quantity, Brand/Model/Color, Unit Price(s), Sale Price and Payment (collection) Information of the Products (goods/services) and Delivery Information including the place of delivery notified by the BUYER are as follows. If the courier company that will make the delivery does not have a branch in the location of the Consumer, the Consumer must receive it from another nearby branch to be notified by the SELLER (Necessary information will be provided to the Consumer in this regard by e-mail/mail, SMS or telephone). Other delivery relatedThe rules are stated below.


Basic Characteristics and Payment Information of the Goods Subject to Sale

Information on the description, unit amount, number and payment terms of the Products are as follows and this information has also been approved by the Consumer.

 {{Purchased items (Table Only)}}

The product subject to the order is delivered to the Consumer/third person/organization at the above-mentioned address, provided that the legal 30-day period is not exceeded, on the principles set forth below.

The SELLER sends and delivers the Products through the contracted cargo company for its shipments. In the event that this cargo company does not have a branch in the location of the Consumer, the Consumer must receive the Product from another branch of the cargo company that is reported by the SELLER.

Products that are in stock are delivered to the cargo company to be delivered to the person and address specified by the CONSUMER at the time of order, within seven (7) days at the latest from the order date. Cargo Companies deliver the shipments received from the SELLER to the BUYERS within an average of 2 (two) working days under normal conditions, depending on their distance.

In general, and unless expressly stated otherwise, delivery costs (shipping fee, etc.) belong to the Consumer. The SELLER may not reflect all or a part of the delivery costs in question to the Consumer, depending on the campaigns it carries out at the time of sale and announced the conditions on the WEBSITE.

In the event that the Consumer is not present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. In case there is no one to take delivery at the address, it is the Consumer's responsibility to follow up and ensure the shipment of the products by contacting the cargo company. If the product is to be delivered to a person / organization other than the Consumer, the SELLER cannot be held responsible for the absence of this person / organization at its address or not accepting the delivery. In these cases, all kinds of damages arising from the late delivery of the Product by the Consumer and the expenses incurred due to the fact that the Product has been waited in the cargo company and/or the cargo has been returned to the SELLER shall also be borne by the Consumer.

Each person who will receive the Product is responsible for checking it at the time of receipt and not accepting the Product when he sees a problem in the Product arising from the cargo and keeping a report to the cargo company official. Otherwise, the SELLER will not accept any liability.

The Consumer must have fully paid the sales price, including costs, before receiving the Product. If the price of the Product is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product.

If, for any reason after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER or demands a refund of the price paid, the Product shall be returned to the SELLER by the Consumer within 3 days at the latest. If the non-payment of the product price is due to an unfair instruction or objection of the Consumer to the Bank, or a fault or negligence, the shipping costs shall be borne by the Consumer. All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case.

In order to avoid any hesitation; Consumer's sales price, credit card, installment card etc. owned by banks (including financial institutions). In cases where it pays with cash, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales realized within this framework and for which the SELLER collects the price all in one or step by step, are not sales on credit or installments for the parties of this Agreement, they are cash sales. The legal rights of the SELLER in cases deemed to be sales by installments (including the right to terminate the contract in case of non-payment of installments and/or to demand the payment of the remaining debt together with the default interest) are available and reserved within the framework of the relevant legislation. In case of consumer's default, monthly default interest is applied as stipulated by the applicable laws.

The delivery of the product to the Consumer within 30 days, which is the legal maximum, is timely delivery. In the event that it cannot be delivered within the legal maximum 30 days due to extraordinary situations (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the Consumer about the delivery by accessing the available contact information. . In this case, the Consumer may cancel the order, order a similar product, or wait until the emergency is over.

If it is understood that the SELLER cannot supply the Product subject to the contract, it is required to obtain verbal/written consent by informing the Consumer clearly and through one of the same means within three (3) days from the date of learning of this situation.In this way, it can supply another good/service with equal quality-price and it is deemed to have fulfilled its contractual commitment in this way. The consumer is free in all respects whether to give the said consent and in cases where he does not give consent, the contractual-legal provisions regarding the cancellation of the order (Contract termination).


Between an organization that earns award points, etc., and the Consumer and the SELLER, discounts, etc., for the purchases of the reward points from the WEBSITE of the SELLER. In the presence of a current agreement-contract that allows the consumer to provide such an award point due to the said agreement of the SELLER and the contract with the mentioned organization, the Consumer may withdraw from this Agreement or otherwise. In cases where a refund is made to the Consumer with the termination/order cancellation, the amount (monetary value) of the reward points, gifts and similar earned by the Consumer with the purchase subject to this Agreement is taken back from the Consumer.

as follows; This repurchase process, unless a different method is foreseen in the SELLER's agreement with the relevant institution, is primarily from those reward points if the Consumer has sufficient other reward points (excluding the reward points earned with this shopping) at the aforementioned institution-system, if not, the SELLER It is made by deducting (deducting) in cash from the price to be returned by the .

Payment by the consumer to the SELLER in the purchase of the product subject to this Agreement, partially / completely, reward points, etc. If it is made with the SELLER, in cases where there is a reimbursement of the product price to the Consumer, the reward points used by the SELLER when purchasing the Product on the WEBSITE and the like, unless the SELLER has a different agreement with the relevant institution, It can be returned to the consumer (again as points).

In cases where unfair reward points gain or use is determined by the consumer, as a general rule, the monetary value-amount of the said reward points may be collected by the SELLER from the Consumer (by credit card, cash and other legal methods). This provision is also valid for the price of the goods given as a gift to the Consumer by the SELLER as a result of the application of such a system.

Other matters related to the acquisition and use of award points and the like are subject to the provisions of the agreement-contracts between the said institution and the Consumer and the SELLER, and where relevant, the SELLER may use all certain rights-authorities before the Consumer and the organization, both here and in the aforementioned contract-agreements, It may also perform related transactions on behalf and/or account of the specified organization and/or other workplaces in the same system.

Reward points, gift certificates, etc. earned from the SELLER or used by the SELLER. Cash money requests in return are not accepted under any circumstances.

The SELLER accepts no liability for the disputes between the Consumer and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.

The above provisions, if any, are applied by analogy in the acquisition and use of reward points obtained by the Consumer directly from the SELLER.

The Consumer (in other words, the BUYER) who earns reward points from the WEBSITE/SELLER or uses reward points etc. in their payments to the SELLER, is deemed to have accepted (also) the above special conditions.


Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use of information, communications and other issues on the INTERNET SITE.

The necessary measures for the security of the information and transactions entered by the consumer on the WEBSITE have been taken in the SELLER's own system infrastructure, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the Consumer's device, it is the Consumer's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the Consumer and cannot be accessed by unrelated persons.

The SELLER transfers the information obtained during the consumer's membership to the WEBSITE and shopping, and Ay Marka Mağazacılık A.Ş. (Network, Divarese, Que), Christian Louboutin Mağazacılık A.Ş. For electronic and other commercial-social communications to be made with the Company for all kinds of information, advertisement-promotion, promotion, sales, marketing, store card, credit card and membership applications, it can be recorded indefinitely or for a period to be determined by the specified ones and their successors, printed/magnetic It can be stored in archives, updated when deemed necessary, shared, transferred, transferred.can be processed, used and processed in other ways. These data can also be forwarded to the relevant authorities and courts when required by law. The consumer consents and gives permission for the use, sharing, processing of existing and new information, personal and non-personal, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic communications and other communications, whether commercial or non-commercial.

The consumer can always stop the data usage-processing and/or communications by legally reaching the SELLER through the specified communication channels. According to the consumer's clear notification on this matter, personal data transactions and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible, is deleted from the data recording system or anonymized in an anonymous way. If the consumer wishes, he/she may object to the emergence of a result against him/her by means of transactions related to the processing of his/her personal data, the persons to whom it is transferred, correction in case of incomplete or incorrect information, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automated systems, In case of damage due to the processing of the SELLER, you can always apply to the SELLER and get information. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party.

Regarding all kinds of information and content belonging to the WEBSITE and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the SELLER's agreement; All intellectual and industrial rights and property rights belong to the SELLER.

The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the WEBSITE or by other appropriate methods.

On other sites accessed from the INTERNET SITE, their own privacy-security policies and terms of use are valid, the SELLER is not responsible for any conflicts that may arise and their negative consequences.


In order cancellations and contract terminations, including contract and legal cancellations, if the Product price has been collected, the Product is returned to the Consumer in accordance with the vehicle for which he paid the price, within a maximum of 14 days. For example, in credit card payments, the refund is made by way of a refund to the Consumer credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the Consumer; Since the reflection of this amount on the Consumer accounts after the refund of this amount to the bank is completely related to the bank transaction process, the SELLER is not responsible in any way for possible delays due to reasons other than such initiative (banks usually take three weeks to reflect the refund to the Consumer account).

For the price to be returned to the Consumer, the SELLER has the right to set-off, discount and deduction rights arising from the Contract and the law, and the right of collection in cases where it is not sufficient and is reserved. Consumer legal rights are also valid and valid in cases where the Contract is terminated by the Consumer due to the SELLER's failure to perform.

The Consumer may notify the SELLER, verbally or in writing, about his/her requests and complaints regarding the product and sale, by reaching the above mentioned communication channels. As the SELLER, we are pleased to meet all kinds of requests and complaints of our consumer customers. If it is not possible to reach a solution in this way, the Consumer, if he wishes, can apply to the Provincial and District Consumer Arbitration Committees in his or the SELLER's place of residence (where his residence is) within the monetary limits determined and announced every year by the Ministry of Customs and Trade, and in cases exceeding the borders, the Consumer can apply to the courts.

With these Preliminary Information, which will form an inseparable part of the Distance Sales Agreement, the consumer, the basic features-qualities, sales price, payment method, delivery procedures and right of withdrawal, personal information-electronic communication and reward points of the Product/Products subject to sale. have been informed of all matters, including the terms and conditions.

All explanations and information in this Order-Contract Preliminary Information are valid as of the Consumer's approval on the WEBSITE and are applied as binding between the SELLER and the Consumer (BUYER) in case of acceptance.


Authorized court

The seller submits his applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.

This Preliminary InformationCookie Policy HK.


Our e-commerce site uses cookies to offer its users preferential and smart choices. If we do not use cookies, it will not be possible for us to keep all the functions of our website active and for you to benefit from them. By consenting to our cookie policy, you agree to the following points.


What is a Cookie?


Cookies are small text files or information that web pages save on your computer or mobile device via browsers (chrome, firefox) during the visit of a web page.


Why Do We Use Cookies?


the use of cookies;


• In order for our web page to work efficiently,

• In order for your next visits to our website to be faster and easier,

• Making it easier for our users to access some features,

• Advertising based on interest and target,

• Providing ease of access by saving your login information to our site upon your request.

• Providing better service by obtaining analytical data for our website

• We use cookies for reasons such as: Obtaining information such as how often, for how long and on which pages our users access our website is not only important for our website, but also useful for our strategic plans.


How do we use cookies?


The cookies used on our website are divided into the following categories:


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What Should You Know About the Cookie Policy?


If we make concrete changes to the cookie policy, we will notify you on your first visit to our site after the updated Cookie Policy is published.



Can Cookies Be Blocked?


To change cookies or to block or delete cookies, simply change your browser settings. We would like to point out that if you disable or decline cookies, some features and services on our website will not work properly as we will not be able to recognize and associate your account(s).


To Turn Off Cookies;


Chrome: You can use the "Settings / Privacy / Content Settings / Turn off cookies" option.

Internet Explorer: You can use "Options/Internet Settings/Privacy/Settings".

Firefox: You can use "Tools / Options' / Privacy / Cookie acceptance method / Until Firefox is closed".



Privacy and Security of Your Membership Information


Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you.


Credit Card Security


Your credit card information is not stored in any way our system.

When you enter the payment process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a green key or lock icon in the address bar of your browser and the phrase "Secure" next to it. This indicates that you are on a secure website and all your information is encrypted and protected. The information about the credit card used during shopping is encrypted with 256 BIT RAPID SSL protocol independently of our site and sent to the relevant bank for questioning. If the usability of the card is approved, the bank transfers the required amount to the company account and only gives the message that the fee is successful and the shopping continues. This means that no information about the card can be viewed by us.