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Delivery and Returns

Free Shipping and Returns


newces.com.tr targets the principle of unconditional customer satisfaction in online shopping. Shipping is free on all your orders.


Free Shipping: All your orders are sent free of charge by Yurtiçi Kargo. Your orders will be sent to your registered delivery address by cargo within 7 working days. Please check your shipping address before placing your order.


In accordance with the relevant legislation; By service providers (postal-cargo companies), during the delivery of postal items to the recipient; as a minimum; The name, surname, TR identity number of the recipient (passport number for foreign nationals, the number of the equivalent document with international validity, or the document number issued by the Turkish authorities to determine the identity) are recorded and kept confidential for at least two years to present to the relevant authorities when necessary. is stored. If the buyer does not want to give his identity information, the shipment is not delivered, it is returned to the sender.


Free Return Shipping: If you want to return the product or products you purchased, you can send it free of charge with Yurtiçi Kargo within 30 days.




RETURN TERMS


Right to return within 30 days: You can return the products you want to return with the product within 30 days from the date you receive the order, by filling out the return form (on the back of your invoice). In order for the products to be returned, they must comply with the return conditions.


Free return right: If you send the products you want to return with Yurtiçi Kargo, no shipping fee will be charged. Notification that the return has reached Newces.com: An e-mail will be sent when your return reaches us.


Refunds: If the products you return comply with the return conditions, Newces sends the refunds to the bank within 3 working days. While the reflection period of the refunded amount on credit cards is 1-3 working days on average, this process may take longer for debit cards. As per bank practices, transactions made in installments are returned in installments in the same way.


Return Address:


HEYCES TEKSTİL AŞ Halkalı Merkez Mahallesi Kardelen Sokak No: 10 Halkalı İSTANBUL - TURKEY


For support, you can send an e-mail to info@newces.com.tr or you can reach Newces Customer Services by calling 0 850 307 73 77.